This Privacy Policy explains what personal data VK99 collects from users in Pakistan and elsewhere, how it is used, who it may be shared with, how it is protected, and what rights you hold over your own information. Please read it fully before creating an account.
A plain-language summary of our key data commitments. The full legal clauses below take precedence in all circumstances.
We collect only the personal data that is necessary to operate your account, process transactions, complete KYC, and comply with our legal obligations. We do not collect data speculatively.
All data in transit is protected by HTTPS/TLS encryption. Sensitive data at rest is stored using industry-standard encryption protocols. Access to personal data is restricted on a need-to-know basis.
VK99 does not sell, rent, or trade your personal data to third-party marketers or data brokers. Your information is used exclusively for the purposes described in this Privacy Policy.
Subject to applicable law and our legal obligations, you have the right to access, correct, and request deletion of your personal data. Requests can be submitted to our support team.
We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable legal or regulatory retention obligations.
We use cookies and similar tracking technologies to improve platform performance and user experience. You can manage cookie preferences through your browser settings.
VK99 (hereinafter referred to as "VK99", "we", "us", or "our") is committed to protecting the privacy of all individuals who access or use the VK99 online gaming platform at vk99.cam and any associated services (collectively, the "Service").
This Privacy Policy (the "Policy") describes how we collect, use, store, share, and protect personal data relating to registered users, visitors, and any other natural persons whose data we process in connection with the Service (collectively referred to as "you" or the "Data Subject").
This Policy is incorporated by reference into the VK99 Terms & Conditions. By registering an account, accessing the Service, or using any VK99 product, you confirm that you have read and understood this Policy and consent to the processing of your personal data as described herein. If you do not accept this Policy, you must not use the Service.
| Term | Meaning |
|---|---|
| Personal Data | Any information relating to an identified or identifiable natural person, including name, email address, date of birth, CNIC number, IP address, or device identifiers. |
| Data Controller | The entity that determines the purposes and means of processing personal data — in this case, VK99. |
| Data Processor | Any third party that processes personal data on behalf of VK99 under contractual obligation and in accordance with VK99's instructions. |
| Processing | Any operation performed on personal data, including collection, recording, storage, use, disclosure, transfer, or deletion. |
| KYC | Know Your Customer — the identity and age verification process through which VK99 confirms a User's identity, age, and where required, source of funds. |
| Cookies | Small text files placed on a user's device by a website that store preferences, session tokens, and usage data to improve platform functionality. |
| Consent | A freely given, specific, informed, and unambiguous indication by a Data Subject, through a clear affirmative action, of their agreement to the processing of their personal data. |
| Third Party | Any natural or legal person, other than you, VK99, and our directly engaged processors, who may receive personal data in circumstances described in this Policy. |
VK99 acts as the Data Controller in respect of personal data collected through the Service. As Data Controller, VK99 is responsible for determining the purposes and means of processing personal data and for ensuring that processing is conducted in accordance with applicable data protection standards.
For the purposes of data protection enquiries and the exercise of Data Subject rights, VK99 can be contacted via the details provided in Section 16 (Contact Us) of this Policy.
VK99 collects personal data in the categories set out below. We apply the principle of data minimisation — we collect only what is necessary for the stated purpose.
VK99 collects personal data through the following channels:
VK99 processes personal data only where a lawful basis exists under applicable data protection law. The purposes for which we process data and the corresponding legal bases are set out below:
| Processing Purpose | Legal Basis |
|---|---|
| Account registration and management | Performance of contract — necessary to provide the Service you have requested. |
| Identity verification (KYC) and age verification | Legal obligation — required to comply with AML and responsible gambling regulatory requirements applicable under our licence. |
| Processing deposits and withdrawals | Performance of contract — necessary to fulfil the financial services element of the Service. |
| Fraud detection and prevention | Legitimate interests — VK99 has a legitimate interest in protecting the platform and its users from fraud, collusion, and financial crime. |
| AML monitoring and reporting | Legal obligation — required under applicable AML compliance framework. |
| Responsible gambling monitoring and intervention | Legal obligation and legitimate interests — to protect vulnerable users and meet responsible gambling obligations. |
| Customer support and complaints handling | Performance of contract and legitimate interests. |
| Platform analytics and service improvement | Legitimate interests — to improve the Service and user experience for our player base in Pakistan and other markets. |
| Marketing communications (where applicable) | Consent — where you have opted in to receive promotional communications. You may withdraw consent at any time. |
| Legal proceedings and regulatory compliance | Legal obligation and legitimate interests — to establish, exercise, or defend legal claims. |
VK99 does not sell, rent, or trade your personal data to third-party marketers or data brokers under any circumstances. We may share personal data with the following categories of recipients only where necessary and only to the extent required for the stated purpose:
We engage third-party processors to assist in delivering the Service. These include identity verification providers, payment processors, platform software suppliers, customer support tool providers, fraud analytics providers, and cloud hosting services. All processors are contractually required to handle your data in accordance with this Policy and applicable data protection standards.
When you initiate a deposit or withdrawal, we share necessary transaction data with the relevant payment processing provider. For Pakistani users, this may include providers facilitating transactions via familiar local channels. Payment provider names including Easypaisa, JazzCash, Raast, HBL, UBL, Meezan Bank, and Bank Alfalah are referenced as familiar Pakistan context only. These providers are subject to their own privacy policies and regulatory frameworks. VK99 does not imply that these providers endorse gambling.
Where required by applicable law, court order, or regulator instruction, VK99 may disclose personal data to regulatory bodies, law enforcement agencies, tax authorities, or other government bodies. We will not notify you of such disclosures where doing so would be unlawful or would prejudice an investigation.
In the event of a merger, acquisition, sale of assets, or restructuring of VK99 operations, personal data may be transferred to the acquiring or successor entity. You will be notified of any such transfer that materially affects your data rights.
VK99 operates as an international platform and may process and store personal data in countries outside Pakistan and the country of your residence. Where personal data is transferred internationally, VK99 ensures that appropriate safeguards are in place to protect the data in accordance with the standards applied in the Operator's licence jurisdiction.
Such safeguards may include standard contractual clauses, binding corporate rules, adequacy decisions where applicable, or other legally recognised transfer mechanisms. Where data is processed by third-party providers operating in specific jurisdictions, VK99 conducts due diligence on their data protection standards prior to engagement.
By using the Service, you acknowledge that your personal data may be transferred to and processed in countries outside Pakistan, which may have different data protection laws from those applicable in Pakistan.
VK99 retains personal data for the minimum period necessary to fulfil the purposes described in this Policy, subject to any longer retention periods required by applicable law or regulatory obligation.
| Data Category | Retention Period |
|---|---|
| Account registration data | Duration of the account plus a minimum of 5 years following account closure, or longer where required by applicable law. |
| KYC / identity documents | A minimum of 5 years following account closure or last transaction, in line with standard AML retention requirements under the applicable licence framework. |
| Transaction records | A minimum of 5 years from the date of the transaction, or longer where required by applicable law or regulatory investigation. |
| Support communications | 3 years from the date of the last communication, unless longer retention is required for dispute resolution or legal proceedings. |
| Responsible gambling records | Duration of any active self-exclusion or limit period plus a minimum of 5 years, to prevent circumvention of exclusion measures. |
| Technical / log data | Up to 12 months for routine operational logs, subject to longer retention where fraud or security investigation is ongoing. |
| Marketing consent records | Until consent is withdrawn, plus a reasonable period to demonstrate compliance with consent requirements. |
Upon expiry of the applicable retention period, personal data is securely deleted or anonymised in a manner that prevents reconstruction of the original data.
VK99 uses cookies and similar tracking technologies (including web beacons and local storage objects) on its platform. Cookies are small text files stored on your device when you visit the VK99 website. They enable core functionality, improve performance, and help us understand how users interact with the platform.
| Cookie Type | Purpose |
|---|---|
| Strictly Necessary | Essential for the platform to function — session management, authentication tokens, security checks. Cannot be disabled without breaking core functionality. |
| Functional | Store your preferences such as language settings, PKR display currency, and responsible gambling limit settings between sessions. |
| Analytics | Collect anonymised usage data to help VK99 understand how the platform is used and identify areas for improvement. Data is aggregated and does not identify individual users. |
| Security | Support fraud detection, bot prevention, and account security monitoring. These cookies help identify and block suspicious access patterns. |
You can manage cookie preferences through your browser settings. Most browsers allow you to block all cookies, accept only certain types, or delete cookies after each session. Note that disabling strictly necessary cookies will impair or prevent access to the platform. Instructions for managing cookies in common browsers are available through your browser's help documentation. VK99 does not currently respond to browser Do Not Track signals but will review this position as applicable standards develop.
VK99 implements a range of technical and organisational security measures designed to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include but are not limited to:
The VK99 Service is strictly intended for adults aged 18 years or older, or the higher minimum age required by the laws of the user's jurisdiction or the Operator's licence conditions. VK99 does not knowingly collect personal data from persons under the age of 18.
Where VK99 discovers or receives credible notification that personal data has been collected from a minor, the relevant account will be immediately suspended, the data reviewed and securely deleted to the extent permissible by applicable law, and any deposits returned where possible subject to applicable AML and fraud-prevention requirements.
Age verification (KYC) procedures are in place to prevent minors from accessing the Service. If you believe a minor may have created an account on VK99, please contact our support team immediately.
Subject to applicable data protection law and any overriding legal or regulatory obligations (including AML retention requirements), you hold the following rights in respect of your personal data processed by VK99. You may exercise these rights by contacting us using the details in Section 16.
Request a copy of the personal data VK99 holds about you and information about how it is processed.
Request correction of inaccurate or incomplete personal data held in your account or our systems.
Request deletion of your personal data where it is no longer necessary for the purposes collected, subject to legal retention obligations.
Request that processing of your data be restricted in certain circumstances, such as during a dispute about accuracy.
Receive personal data you have provided in a structured, commonly used, machine-readable format where technically feasible.
Object to processing based on legitimate interests, including processing for direct marketing purposes.
Withdraw consent for processing activities that rely on your consent, such as marketing communications, at any time without affecting prior processing.
Request human review of any significant decision made solely by automated means that produces legal or similarly significant effects on you.
VK99 will respond to data rights requests within a reasonable timeframe in accordance with applicable law. We may require identity verification before processing certain requests to protect against fraudulent data access claims. Note that some rights are subject to exemptions — for example, deletion requests may be limited where AML retention obligations apply.
The VK99 platform may contain references to third-party services such as payment processors or game content providers. VK99 does not control third-party websites or services and is not responsible for their privacy practices. This Policy applies solely to data processed by VK99 in connection with the Service.
When you interact with a third-party service in connection with VK99 — for example, completing a payment transaction through a payment processor — that service's own privacy policy will govern data collected by it. We encourage you to review third-party privacy policies before providing any personal data directly to those parties.
VK99 reserves the right to update or amend this Privacy Policy at any time. Material changes — those that significantly affect your data rights or how we use your data — will be communicated to registered users via a notice on the platform and/or by email to the address registered on your account, with a minimum notice period of seven (7) calendar days before the updated Policy takes effect where practicable.
Non-material changes (such as typographical corrections or clarifications that do not alter the substance of data processing) may be made without prior notice. The effective date at the top of this Policy will be updated to reflect the date of the most recent revision.
Continued use of the Service after the effective date of any amended Policy constitutes your acceptance of the revised terms. If you do not accept the revised Policy, you must cease using the Service and may request account closure.
This Privacy Policy was last updated on 1 January 2026. It is published in English and this English version is the authoritative text. Any translated versions are provided for convenience only.
For any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by VK99, please contact us using the following details:
Support is available 24 hours a day, 7 days a week via live chat on the VK99 platform. English and Urdu support is available. For formal data protection requests, please submit your request in writing via email and clearly state the specific right or concern you wish to raise.
VK99 aims to respond to all data rights requests and privacy-related enquiries within 30 calendar days of receipt, or sooner where required by applicable law. Complex requests may require additional time, in which case we will notify you of the expected timeline.
Now that you understand how VK99 handles your personal data, explore our platform with confidence — sports betting, live casino, and 1,000+ games displayed in PKR, with responsible gambling tools built in. 18+ only.
Adults 18+ only — or the higher minimum required by the operator/licence jurisdiction. Gambling involves financial risk. Local laws may restrict gambling in Pakistan. This is not legal advice.